Apple is so amazing!

BluBrett

New member
My iPhone 3G turned itself off on Memorial Day and never turned back on. It was way out of warranty (about 9 months out of warranty), but I decided to send Apple a letter last week telling them (in a nutshell) if they replace my iPhone for free, out of warranty, I will continue to stay loyal to them. Well, on Thursday I got an email response from them telling me "....Apple has agreed to service your iPhone at no cost to you....When our service facility receives your iPhone, they will send you a replacement iPhone...." I am so stoked! So remember guys, sometimes all you have to do is ask!
 
I have had a number of electronics that have been repaired or even replaced with newer models out of warranty all by writing a nice letter or phone call and talking up their products and my history with the company. Doesn't always work but no harm in trying!
 
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